All customer touchpoints are connected seamlessly with your business operations
High Customer Experience - Business Cost Effectiveness - Unified Platform
Use our
omnichannel features to provide a unified experience to your customers for advanced customer services
Phone
Agents and Supervisors easily handle and monitor phone calls via power and predictive dialer functions on web browser.
SMS
International SMS for customer instant notifications, order confirmations, and mass text messaging.
All contextual conversations with all customer communication history in one place for you to easily prioritize, automate, and communicate with your customers.
Chat
Real-time customer conversations via all messaging channels integrated with your customer applications across Live Chat, Chatbot, and other social messengers.
Ticket management
Automatically generate tickets for your team to follow up and get resolved over configurable tracking and monitoring processes.
Reports and Statistics
Provide all insights of your customers, your team performance, and operation process effectiveness for continuous improvement.
